Refunds for cancelled tours will be processed within 15 business days from the date of cancellation. Refunds will be made using the same payment method used for the original booking unless otherwise specified. Any bank or transaction charges incurred for processing refunds will be borne by the customer. Non-refundable Services:
Certain services such as flight tickets, train tickets, visa processing fees, and other non-refundable services are subject to their respective cancellation policies. Customers are responsible for understanding and adhering to these policies.
Changes to Itinerary:
In the event of changes to the itinerary due to unforeseen circumstances, North East Sojourn Travels reserves the right to alter or modify the tour itinerary. We will make reasonable efforts to inform customers about such changes as soon as possible.
By booking a tour with North East Sojourn Travels, customers acknowledge that they have read, understood, and agree to abide by the terms and conditions of our cancellation policy. We recommend customers to purchase travel insurance to cover any unforeseen circumstances that may arise before or during their tour. For any questions or clarifications regarding our cancellation policy, please feel free to contact us.